At Auction Direct USA our customers are our priority. We go above and beyond to provide the best products, prices and service. But how does that translate to our customers? We invite you to see what our customers have to say here in these testimonials and hope you will consider leaving review of your own once you have been in to see us.
4.8 out of 5 stars
2 second car I purchased at auction direct Helpful easy process and a dealership that will give your fair trade in value sales person was very nice to work with
I had a great experience at Auction Direct USA in Victor, NY. I had a problem with the car, went back in the next day and they fixed it with no questions. Would recommend to anyone.
Mike made buying a new car a wonderful experience for my family! He was very helpful and made buying a new car easy. We appreciate his help and look forward to coming back when it's time for my wife to buy a new car. Thank you very much Mike!
They were quick to get me in and found a great car within my budget. The sales associate was friendly, clear and concise with all information. I would definitely recommend them to all my friends and family. And will come back for my next car.
We have now purchased 3 used vehicles at Auction Direct USA. Each time being a pleasant, uncomplicated car buying experience. This last purchase we were looking for specific features. Our Sales Associate, Ryan Parent was so accommodating in helping us find the perfect fit vehicle for our needs.
I had looked online and saw that the Victor location seemed to have a good selection of vehicles, so my husband and I went out to look. We were allowed to just look, without being pressured or followed. When we had questions and were ready to take a test drive, Jason C was knowledgeable and made the whole experience easy. I found a car that was perfect for me and Herb worked with the banks to get me a payment that I could handle at a great rate! I love my new (to me) car!
I just purchased my 4th vehicle from Auction Direct. I have, and will, continue to buy here because of the unmatched prices and customer service! Christina showed me exactly the vehicles I was looking for and never pushed me to go outside of the budget I gave her. She was a joy to work with! Thank you again and keep up the stellar work!
I had a wonderful experience buying a car at Auction Direct! Patrick patiently and diligently found the perfect car for me. When it came time to finance, his manager Alan was able to get me approved and well under my budget. I would definitely recommend the service they provided me to my friends and family.
This is the 5th vehicle I've purchased from Auction Direct. Christina was friendly, knowledgable and efficient. The sales/trade in process was quick and seamless. Very happy with the overall experience!
My husband and I walked in knowing what type of vehicle we were looking for. My husband was approached by Jerod Cassidy who immediately showed him the computer based inventory on hand at the time. My husband and I were looking through an incredible amount of vehicles that were in our search preference. Once be located a couple vehicles of interest, Jerod immediately sought out the vehicle and it was at the front door for my husband and I to test drive. We asked many questions on the drive and Jerod was eager to answer our questions and was very familiar with the vehicle we were test driving. I had an immediate attraction to the vehicle and wanted to purchase it, Jerod was extremely customer focused and quickly had our financing approved. He went through the paperwork which I've usually experienced to be a nightmare. My husband and I grabbed a cup of coffee and quickly thereafter Jerod had all of the paperwork together and it was the easiest car buying experience we have both every been through. It was such a pleasure working with someone who had the attitude that customer service was his main focus. He was very personable and we got done with the paperwork in no time and were driving home in our newly purchased vehicle. Not only will we buy future vehicles from Auction Direct but have already shared out experience with many friends and family. We will definitely seek Jerod out on our next vehicle purchase which will be in the near future. Thank you Jerod so much for the excellent customer service. You deserve a promotion. Dana Neverla... More