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At Auction Direct USA-Used Vehicle Superstores, with locations serving the Rochester, NY, and Raleigh, NC areas, as well as customers from all over the country through our Online Express Stores. Our Mission is to set a new standard for the Used Vehicle retail market focusing on the finest used cars for sale in Raleigh NC. Shoppers can also find the best used cars for sale in Rochester NY, at our original showroom in Victor, NY.
We understand that shopping for and trying to purchase a used vehicle today can be a daunting task. That is exactly the motivation behind why we were one of the first pre-owned vehicle dealers on our areas to implement a no-haggle, one-price, "Best In-Market" pricing policy. Our prices are transparent, competitive, and reflect the true value of the car, truck, SUV, or EV you're interested in.
We were also one of the first used car dealers in Raleigh and Rochester, new or used, to offer a 5-Day 'Return or Replace' guarantee. Unprecedented for the time. And today, just like then, if you're not satisfied with your purchase, you can return or replace it within five days. Our selection will make you a customer, and our people, experience, and Guarantee will make you a friend, and happy to refer other customers!
Our convenient online tools and modern, easy-to-use website make it easy for you to browse our inventory, schedule a test drive, and complete the purchase process from the comfort of your own home. We offer a seamless online shopping experience, with the ability to chat with a representative, get a trade-in estimate, and apply for financing online.
We believe that every customer deserves the same level of respect and attention, regardless of their budget or credit history. Our commitment to an open exchange of information means that you can have peace of mind in our commitment to providing you with all the information you need to make the right choice for your own unique situation.
At Auction Direct USA, we are passionate about delivering a revolutionized and legitimate used car business designed to put the customer first. We are proud of our principles of trust and open communication and remain steadfast in our commitment to providing a truly unique and satisfying automotive purchase experience for every guest in every way.
Auction Direct USA prioritizes customer satisfaction. Our facility is designed for your comfort, starting with a personal greeting and guest registration. Our sales associates explain our business approach in an open, inviting showroom. The "Hassle-Free Zone" is a bar-height countertop where you can ask questions and discuss options. We value professionalism and respect in every aspect of our business.
At Auction Direct, we offer a vast selection of high-quality pre-owned vehicles. Our retail locations each provide from 250 up to 600 vehicles in inventory, which can be many times the selection size of traditional used car dealers. Even with all that, our selection is not limited to just what is currently in stock. If you can't find the specific vehicle you're looking for, we can find it for you. Our near-unlimited access to the vast Auction networks, and individual vehicle sources, means we can typically find and purchase your ideal vehicle within a week, or less.
At Auction Direct USA, we utilize a cutting-edge, computer-generated pricing strategy based on advanced market analysis techniques. This ensures that our pricing is transparent, fiercely competitive, and considered the "Best" in terms of monetary value and overall worth within a 25-mile primary market area. We clearly post our prices and provide computer access on the showroom floor so that you can compare and confirm each vehicle's low price. There's no hassle or confrontation involved in the process, and every vehicle is sold with a risk-free guarantee.
We believe that our customers should be in control throughout the entire car buying process, and our pricing model reflects that philosophy. We want you to have a unique and compelling shopping experience that's different from the traditional car buying process.