About Auction Direct USA

Auction Direct USA operates an expanding network of highly differentiated, customer-centric used vehicle superstores. Auction Direct’s unique approach is centered upon providing customers with the best, lowest-in-market pricing coupled with the best car buying experience.

Through a transparent, open, friendly, commission-free and “no-haggle”/one-price environment Auction Direct USA strives to make its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used-vehicle buying experience. Our Company offers consumer financing, extended service agreements and vehicle protection and warranty products.

Due to our rigorous inventory processes, each of our Auction Direct locations has on-site parts and service operations where friendly service technicians perform the initial 125-point vehicle inspections on every vehicle sold and delivered to our customer, assuring safety and piece of mind for a long-lasting and reliable driving experience.

Customer Centric Environment and Sales Process

The Auction Direct facility design is clearly tailored to enhance the guest’s shopping experience. It begins with a personal greeting and guest registration at the front door. The introduction of a sales associate leads into a complete explanation of the Auction Direct business approach including the Company’s mission statement and pricing philosophy. All of the discussions occur in an open showroom environment unique to Auction Direct at a bar height countertop in the middle of the showroom labeled the “Hassle Free Zone”.

Pricing Model - Transparency & Unbeatable Low Prices

Auction Direct clearly posts its prices and customers are provided computer access on the showroom floor enabling them to “shop” the competition and confirm each vehicle’s unbeatable low price. The vehicle’s low price is apparent to the customer with no hassle or confrontation involved, and every vehicle is sold with a risk-free guarantee. At Auction Direct the customer is in control throughout the entire car buying process, creating an industry unique and compelling shopping experience.