How Are We Doing?

At Auction Direct USA our customers are our priority. We go above and beyond to provide the best products, prices and service. But how does that translate to our customers? We invite you to see what our customers have to say here in these testimonials and hope you will consider leaving review of your own once you have been in to see us.

Dealerrater 2019 Dealer Of The Year
Dealerrater 2019 Dealer Of The Year
2267 Testimonials
4.9 out of 5 stars
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Came to the dealership in search of a new car. Was immediately met by Jay (Sales associate) who walked us through the companies background all the services they offer. The entire experience was extremely convenient, and everyone was so friendly and accomdating. Jay was an amazing sales associate and I would definitely reccommend others to come to this dealership if they are in search of a car. Overall, just one of the best experiences I have ever had when purchasing a new vehicle. Will definitel... More
2 second car I purchased at auction direct Helpful easy process and a dealership that will give your fair trade in value sales person was very nice to work with
I had a great experience at Auction Direct USA in Victor, NY. I had a problem with the car, went back in the next day and they fixed it with no questions. Would recommend to anyone.
Mike made buying a new car a wonderful experience for my family! He was very helpful and made buying a new car easy. We appreciate his help and look forward to coming back when it's time for my wife to buy a new car. Thank you very much Mike!
They were quick to get me in and found a great car within my budget. The sales associate was friendly, clear and concise with all information. I would definitely recommend them to all my friends and family. And will come back for my next car.
The car was exactly what I wanted and Patrick made the experience smooth and easy. I would recommend him and this dealership. This is the second car I have bought from Auction Direct. Thanks!
Satisfied customer
The service was excellent and the experience was nice I would definitely recommend this dealer for new people and over all it was a great experience
We have now purchased 3 used vehicles at Auction Direct USA. Each time being a pleasant, uncomplicated car buying experience. This last purchase we were looking for specific features. Our Sales Associate, Ryan Parent was so accommodating in helping us find the perfect fit vehicle for our needs.
I had looked online and saw that the Victor location seemed to have a good selection of vehicles, so my husband and I went out to look. We were allowed to just look, without being pressured or followed. When we had questions and were ready to take a test drive, Jason C was knowledgeable and made the whole experience easy. I found a car that was perfect for me and Herb worked with the banks to get me a payment that I could handle at a great rate! I love my new (to me) car!
I just purchased my 4th vehicle from Auction Direct. I have, and will, continue to buy here because of the unmatched prices and customer service! Christina showed me exactly the vehicles I was looking for and never pushed me to go outside of the budget I gave her. She was a joy to work with! Thank you again and keep up the stellar work!