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HEAR FROM OUR CUSTOMERS

Never thought I'd actually appreciate receiving a call from, you know, a used car salesman, but a follow up call from Corey led to me getting the uncommon hybrid model I was looking for. I was hoping this particular car would show up locally, so I could save the $1000+ I'd end up with in delivery fees. I had been told they don't come around often. I'd settled on this car after a few weeks of test drives and Googling. My first test drive had been in Victor with Corey, but was early in my efforts, before I figured out what I really wanted. His follow up call ended getting me first in line for a newly delivered car that was an ideal match, and at a doable price --which was obviously significant, given how the used car market, not to mention the hybrid market has been looking recently. Given what I've seen the car priced at nationally, what I paid at Auction Direct was better than I expected, better than I'd seen on vehicles in DC and CT I'd considered buying and paying to ship. Corey was patient with me, an oft frazzled single mother, and the two gremlins who keep me that way. Communication was comfortable and timely, the overall process smooth and low stress. I'll be happy to recommend him to anyone in the market.... More
Lauren Szymula
Over a month ago
An amazing place to get a vehicle! We had the pleasure of working with Crystal the Pistol as well as her co worker (name I can’t remember my apologies) They we’re both such a great help and so knowledgeable in helping us acquire our vehicle. Crystal was amazing and stayed late as we arrived near closing time. She answered all our questions and made shopping and purchasing a vehicle a easy. The coworker deserves a thank you as well for hopping into the backseat to reassure me our 6’ tall yet still growing teen son would have plenty of space in the backseat. With staff and service as wonderful as Crystal is, I recommend shopping here! Thank you again Crystal!... More
Audrey Scruton
Over a month ago
Franklin was absolutely amazing!!! I went in as a spur of the moment, let's see if I really wanted to upgrade to a SUV I found on their website. Franklin was instrumental in me find exactly what worked best for my family and more importantly our pocketbook! I couldn't have asked for a more accommodating sales rep that made this process as pleasant as buying a vehicle can be! We will definitely be back when hubby is ready for his wheels.
Amanda Milliken
Over a month ago
I was lucky enough to work with Anthony. He was pleasant, professional, and handled all my questions. He made sure that I was satisfied with the vehicle purchase all around, if he wasn’t sure about something he found out the answer in a timely fashion. Thank you Anthony for being patient ? All in all my experiences (third car) with Auction Direct has been great!!
Christine Miller
Over a month ago
After a car accident, I was in need of a car ASAP and looked through quite a few websites, I remembered hearing good things about Auction Direct from other customers. I took a look through their inventory and found a Ford Focus that was a great match for my needs. The same evening of my car accident, I called Auction Direct to set up a test drive and they were able to accommodate me the next day. I worked with Franklin and he was very straightforward and helpful through the entire process. He was very thorough in explaining their warranty options and their inspection process. I ended up switching to a newer model year Focus after seeing it on the lot and I was informed it wasn't quite ready yet but Franklin pushed to get the car processed faster than normal before my insurance stopped covering my rental car. Auction Direct ended up exceeding their previously established timeline and had the car ready two days early. When I got there, all the paperwork was clearly explained to me and the whole process took hardly more than 30 minutes. I never felt pressured to buy the car and everybody I came into contact with at Auction Direct was kind and helpful. I will absolutely come back here when it is time for me to get another car, and I will be sure to recommend Auction Direct to anybody I know in need of a car. Special thanks again to Franklin for answering any questions I had throughout the process, he was very quick to respond and I have never had a more comfortable car buying experience.... More
Elijah Sullivan
Over a month ago
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Welcome to Auction Direct USA, one of the region's largest selection of pre-owned vehicles!

At Auction Direct USA we have been going the extra mile to deliver the best in-market prices, great vehicle selection at multiple locations and a customer sales and service experience rarely seen in today’s pre-owned vehicle dealership environment. That dedication to earning “customers for life” has helped us become a two-time NIADA Dealer of the Year award winner and multiple recipient of the “DealerRater of the Year” award for both our Raleigh NC and Rochester NY locations!

 

Here on our new website you will find over 800 cars, trucks, vans and SUVs from all the major brands, and even the option to “Skip the Showroom” and purchase directly through our Auction Direct Express Store option, right from the comfort and convenience of your personal device!

 

Every Auction Direct USA vehicle is subject to a rigorous 125 multi-point inspection, reconditioning and complete appearance detail before being made available  for sale. Maybe most importantly, we are committed to a one-price model and haggle-free pricing so you can rest assured knowing that you are getting the best-in-market pricing and the most for your hard-earned dollar. Shopping from out of state? No problem! Be sure to ask about our out-of-state delivery, which is no-charge within 100 mile radius of the store!

 

Stop by or check out our easy-to-navigate website today and experience the Auction Direct USA difference! With convenient locations in Rochester, NY and Raleigh, NC, huge selection, price-points and finance options for every budget and the best shopping experience around there is no reason to shop anywhere else!

 

From all of us at Auction Direct USA, we look forward to assisting you with all your automotive needs!

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Locations

 

Auction Direct USA
6520 NY-96
Victor, NY 14564
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Auction Direct USA (Raleigh)
7601 Glenwood Ave
Raleigh, NC 27612
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Service - Auction Direct (Durham)
5402 NC 55
Durham, NC 27713
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